F.A.Q.

Login & Password

How do I login?
• Using the login area on any screen.
• Enter your email address (the one used when joining).
• Enter your password.
• Click the 'Login' button.

I've forgotten my password?
• In the login area, click 'Forgotten your password?' link.
• Fill in your email address used when signing up.
• Click the 'Request Password' button.
• An email will be sent to your registered email address containing the password.

Joining

How do I join E-pal World?
• Click on 'JOIN NOW' in the menu.
• Fill in the form.
• Read the terms. (you can also read them here)
• A confirmation email will be sent to the email address used when signing up.
• Click on the link contained in the confirmation email.
• You are now a member of E-palworld.

What is an appropriate ad?
• E-pal World is primarily for friendship.
• Please respect others, and remember not everyone swears - or wants to read about sexual activities!

P.S. If you're a relation of a rich individual, who needs to send us all some cash (but you need our bank details) - don't join!

My ad has been quarantined - what now?
• Your ad has been scanned for various words deemed inappropriate. (This may pick-up some innocent phrases).
• An E-pal World administrator will manually check the ad.
• You will be notified of the outcome (o.k. or deleted).

How do I notify you of an offensive ad?
• If you are logged in then the 'Offensive Ad' button is displayed on all ads.
• Click the 'Offensive Ad' button.
• Fill in the form displayed - explaining why you think the ad is offensive.
• Click the 'Report Offensive Ad' button.

Please note!Abuse of the 'Offensive Ad' form will result in loss of YOUR membership!

Sending A User An Email

How do I contact someone on your site?
• Login (don't know how?)
• Find the ad.
• Click on 'Send User Email'.
• Fill in the subject, and email as you normally would.
• Click on 'Send Email'
• The email will be sent to the user.

Your Ad

How do I delete my ad?
• Login (don't know how?)
• Click on 'YOUR AD' in the menu
• Your ad should be displayed.
• Click on 'Delete my ad'
• Your ad will be shown again confirming deletion.
• Click on 'Delete ad' button.
• You will be sent an email confirming the action.

How do I edit my ad?
• Login (don't know how?)
• Click on 'YOUR AD' in the menu
• Your ad should be displayed.
• Click on 'Edit my ad'
• Your ad will be shown - make changes.
• Click on 'Change my ad' button.
• Your ad will be updated.

How do I change my password?
• Login (don't know how?)
• Click on 'YOUR AD' in the menu
• Your ad should be displayed.
• Click on 'Change password'
• Fill in your new password, and re-type the new password in the form.
• Click on 'Change my password' button.
• Your password will be updated.

Photographs

Why upgrade?
• Photo ad's attract a lot more attention than non-photo ad's.
• As the saying goes 'A picture is worth a thousand words'.

How do I upload my photo?
• Once your payment has been verified, you will be sent an email confirming you can upload/send your photo.
• Once your appropriate photo has been verified it will appear next to your ad.

Whats an appropriate photo?
• The picture must be of you! (No Celebrities, cartoon characters, pets etc.)
• JPG Format, 25KB maximum size.
• Maximum dimensions 300 high x 300 wide pixels.(Photos larger than this will be scaled down)
• No nudity, no sexual poses, no obscene photos (In fact if the photo is offensive in anyway - it will not appear).
• No copyrighted images.

Why do you charge for the upgrade?
• Bandwidth costs money - it has to be paid for somehow.

E-mail Address

Password

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